Privacy policy – www.alfa-jump.com
Delmerle, a French simplified joint-stock company (SAS) with a share capital of €125,000, headquartered at ZA Baie de Somme, 123 Allée des Salicornes, 80230 Saint Valery sur Somme, and registered with the Amiens Trade and Companies Register under number 384553855, operates the website accessible at the following address: [https://fr.alfa-jump.com/](https://fr.alfa-jump.com/) (hereinafter, the “Website”).
The Website is an e-commerce platform intended for both professionals and private individuals wishing to purchase products offered by Alfa-jump.
The data collected by Alfa-jump is collected, recorded, and stored in compliance with the provisions of the French Data Protection Act of January 6, 1978, as amended, and with the provisions of the General Data Protection Regulation (GDPR).
Data collected and purposes
When using the Website, only the data marked with an asterisk is mandatory.
The main data collected on the Website includes:
- When creating an account: email address, first name, and last name;
- Account information: order history and payment information;
- When placing an order as a guest**: first name, last name, email, phone number, and delivery address;
- Via the contact form: first and last name, company, email, phone number, address, subject of the message, and message content;
- Via an email sent to contact@alfa-jump.com: sender’s email address and content of the request.
The processing of data collected during the use of the Website is necessary to allow customers to place orders and have products delivered.
Data retention period
When a user creates an account on the Website, their data, as well as the data related to the use of the Website and their account, are retained until the account is closed. However, any account that remains inactive for more than thirty-six (36) months will be automatically deleted.
Data relating to orders and deliveries are retained for the duration of the commercial relationship and to allow for after-sales service, in accordance with applicable legal requirements.
Traffic and traceability data of Website users are retained for thirteen (13) months from the date the user consents to the placement of cookies and trackers on their device, unless otherwise specified in the Cookie Manager.
Alfa-jump does not have access to payment data.
Rights of data subjects
In accordance with the French Data Protection Act of January 6, 1978, as amended, and the GDPR, data subjects have the right to access, modify, correct, delete, and, where applicable, port their personal data.
These rights may be exercised by contacting Customer Service at the following email address: **[delmerle@delmerle.com](mailto:delmerle@delmerle.com)**.
In case of difficulties related to the management of their personal data, data subjects also have the right to lodge a complaint with the **CNIL** (French Data Protection Authority) or with any other competent supervisory authority.